Arenal Observatory Lodge – COVID-19 Health and SafetyNora Carrillo2020-12-10T18:41:46+00:00
Arenal Observatory Lodge – COVID-19 Health and Safety Policies
Face masks are obligatory in all enclosed spaces.
We check the temperature of all individuals entering the property using an infrared thermometer.
We ask all staff and guests to wash their hands before and after entering enclosed areas.
Help us practice social distancing. Maintain a distance of at least 1.8 meters from people not in your social bubble.
Hand sanitizer and hand wash stations are located around the hotel for your use.
If you develop any symptoms before your arrival or during your stay please let our staff know immediately.
The Arenal Observatory Lodge has developed a detailed protocol following the guidelines established by the Ministry of Health to minimize the risks associated with COVID-19.
All products used for cleaning and disinfection are approved by the Ministry of Health and EPA for use against SARS-CoV-2
We regularly train the lodge’s staff in our health and safety protocols. This is fundamental to combat the spread of the virus and safeguard the health of our staff and guests.
We reserve the right to deny admission to any guest that refuses to follow our established guidelines.