Arenal Observatory Lodge – COVID-19 Security Policies

  • Mouth covers are mandatory in enclosed spaces.
  • Upon entering our property your temperature will be taken and you will be required to wash your hands.
  • During your stay we ask that you maintain a 6-foot distance from other guests who are not in your social bubble.
  • Alcohol gel dispensers and hand washing stations are located throughout the hotel.
  • The company developed a protocol for the prevention and management of COVID-19, which follows the guidelines established by the Ministry of Health.
  • The products used for cleaning and disinfection are approved by the Ministry of Health and the EPA.
  • All our personnel are trained to follow the guidelines established by COIVD-19. This is essential to combat the spread of the virus and safeguard the health of our staff and guests.
  • We reserve the right to refuse admission to any guest who does not follow the guidelines established by our protocol.